FAQs

What areas do you serve?
We’re based in Largo, Maryland, and serve Largo and surrounding communities. Call us to confirm your location.

How fast can services start?
After the RN assessment and caregiver match, most families begin quickly—often within a short timeframe depending on your schedule and our availability.

Is there a minimum number of hours?
Yes, we typically schedule care in set visit lengths to ensure consistent, high-quality support. We’ll walk you through options during the assessment.

Who supervises the caregivers?
A Registered Nurse oversees assessments and care plans, with routine supervisory visits and ongoing check-ins. Also, the case manager does on going check-ins.

Do you provide medical care?
We provide non-medical home care (personal care, companionship, reminders, housekeeping, errands, etc.). We do not perform skilled nursing tasks. We’re happy to coordinate with your medical providers.

How do you match caregivers to clients?
We consider the care plan, required skills, experience level, language preferences, schedule, and personality fit. If a match isn’t perfect, we’ll adjust promptly.

What happens if a caregiver is sick or unavailable?
We notify you right away and arrange qualified coverage per your preferences. Reliability and communication are core to our service.

Can schedules change as needs change?
Absolutely. We reassess regularly and can increase or decrease hours, add overnight support, or adjust tasks as needs evolve.

How much does care cost?
Costs depend on hours, level of support, and schedule (days/nights/holidays). We’ll provide a clear, cost-effective estimate after the assessment—no surprises.

What forms of payment do you accept? Do you take insurance?
We accept Medicaid, long term and private pay.